Success Stories

Local Restaurant Goes High Tech With App & Online Ordering

For more than 30 years European Street Café has been a staple of Jacksonville, Florida. Their four cafes are a favorite spot for locals and restaurant claims the “Best Beer Selection in Northern Florida”. European Street Cafe wanted a way to reward loyal customers, make it easier to order take out, and bring customers back for more. That’s where Total Loyalty Solutions stepped in and built a custom mobile app, online ordering website, and an email marketing program.

European Street Cafe – App Launch Performance

Unique App Downloads

4,500+

Visits Generated

2,800+

First Month's Online Orders

100+

 

“Customers love our Mobile App with online ordering and I like that it captures orders accurately without needing to field as many telephone calls”, comments Andy Zarka, European Street Cafe’s owner. This means takeout orders are received right the first time and are likely to have higher order values than phone orders.  The best part? Over 30% of online orderers joined European Street Cafe’s email list to hear more about news, specials, and offers from the Jacksonville Restaurant. This gives them the opportunity to share promotions to their loyal customers and bring them back for additional visits.

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