Why TLS

Your Coach Helps You Every Step Of The Way

That’s what sets TLS apart, our customer service

We set it all up for you

Choosing a TLS custom mobile app means you get incredible functionality, abundant marketing opportunities and instant connectivity. Plus, our outstanding coaches and account managers handle everything for you from start to finish (and beyond). What could be easier?

Get started with a coach

When you become a TLS customer an Onboarding Account Manager, or “Coach,” will get to know you and your business. There’s no stress, no pressure; just a chat about your customers, what’s on your menu, what kind of specials you run, and what draws customers in your door.

Let’s design your app

Next, your Coach will help you decide on the content to include in the app. From your menu and events calendar to rewards cards and links to social media, your app will be designed to match the look and feel of your business. You can feel confident that your custom app will seamlessly integrate with your brand identity.

Ongoing Support

Once live, your Maintenance Account Manager will contact you to go over what you need to know to start promoting your program. Your Manager will guide you through the first steps of your app launch, provide support throughout the life of the program and provide any training you need. Your Manager will also look after the timing of your pushes, to recommend ways to engage your customers and ensure that the messages on your app, Facebook page and website are all consistent.

The Setup Process

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Let’s Promote Your New App

Start with our welcome kit and grow from there

Let your customers know

As a new TLS customer you’ll receive a professionally designed welcome kit with your custom app. We’ll supply you with handout cards, table tents, redemption cards, a collection box, and sign-up forms. You’ll also have the option to order posters, window clings, check stuffers, menu inserts, flyers and stickers. All materials are designed by TLS to match your brand and promote downloading your new app.

Let the Concierge handle it

If you don’t have the time and would rather TLS took care of everything, sign up for our Concierge Service. We’ll do the marketing for you. We’ll send your approved push notifications and updates, plus manage all your email sends.

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