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Sure, smartphones have pretty much turned everyone into moths flitting at their mobile screen porch lights, but there are still a lot of effective ways to draw customers to your business: Start with your own mobile app A Total Loyalty Solutions custom mobile app will engage your customers like never before. Send push notifications to [Read More…]
You hear it all the time: “Engage your customers!” Sounds like pretty solid advice, right? But how, exactly, do you do that? These tips will help you start engaging your customers to keep them excited about you and your business. Creating App and Email Excitement will help to ensure your customers keep your App on [Read More…]
How do you turn a first-time customer into a long-term regular? Besides wowing them with your primavera or knocking their socks off with your wine list, engaging and capturing a new customer can be accomplished by using a big net made up of these five key facets: Your staff is your business When hiring, you [Read More…]
Are you considering offering online ordering to your customers? Don’t wait any longer. According to Fast Company, online ordering increases average order totals, which will increase your revenue. 83% of customers order more often with mobile apps over phone calls, and the average order size is 32% more. In comparison, ordering over the phone makes customers feel [Read More…]
In 2014 we founded Total Loyalty Solutions to help merchants build and grow relationships with customers. Our custom app and email marketing products have been used by thousands of merchants to bring customers back for additional visits. We’re excited to announce a partnership that will bring a powerful online and mobile ordering solution to restaurants. Total [Read More…]
Last time we discussed our 5 best tips for using push notification. Below are listed ways to keep your push notifications and email messages exciting. You want your customers to keep your App on their smart-phones, and look forward to your emails. To do this it’s important to keep your content fresh. Below are 4 ways to [Read More…]
Did you know that online delivery orders could overtake phone orders sometime this year or in 2016? According to research from the NPD Group, 1.02 billion phone orders were placed versus 900 million online orders year-to-date as of May 2015. Online ordering is growing so fast that YTD orders already surpassed the 2014 total of [Read More…]
Now that your mobile App is live it is important to get your program started right. Below are 4 steps to ensure the successful launch of your new mobile App program. 1. Display your promotional materials Be sure your table tents, counter cards, posters, and email collection box are displayed in a prominent location for your customers to [Read More…]
Your App program is off to a great start! Now it’s time to focus on growing your customer list. Below are listed some tips that will help you in growing your loyal customer base. 1. Word of mouth – a powerful tool In addition to displaying your promotional materials word of mouth is one of the [Read More…]
Small business owners are some of the busiest people in the world. In fact, a recent survey by eVoice indicates SMBs viewed time as more valuable and important than a computer or cellphone. The same study also commented that the most important challenges small businesses face include “keeping up with technology changes and being more mobile.” [Read More…]